Donor Attrition and Retention Survey 2011 shows F2F attrition rates returning to pre-recession levels Average street attrition back below 50 per cent Average first year street F2F at lowest recorded level Average doorstep attrition at 37 per cent Rupert Tappin and Morag Fleming presented the results of the 2011 PFRA charity-wide survey at the PFRA [...]

Long Term Support Finding people to donate to your charity can be challenging, but how do you retain their ongoing support? At Future Fundraising we recognise that the retention of donors is just as important as their initial recruitment. We offer a number of tailored services to keep people giving on a long term basis. [...]

Welcome Calling A welcome call to donors who have recently agreed to donate to your charity has many benefits.  It helps to make the donors feel appreciated and valued which has been found to increase retention.  It is an opportunity to quickly check name and personal information including bank details, thus quickly picking up any [...]